Kulture Konnect Blog

Kulture Konnect's co-founder, Jorge Pacheco, is on a roll. We praised and cheered him on as he presented for the second time at the Western Foodservice & Hospitality Expo in early August. He made us proud after conducting Kulture Konnect's first live social media webinar in late August.  This month, Jorge Pacheco was asked to be a presenter at this year's Dine GPS Restaurant Bootcamp in Coachella Valley. As a team as a whole, we are extremely excited to be a part of Dine GPS. Jorge has done a great job over the years sharing his knowledge and insight regarding restaurant marketing. He has shown his strong skills and ability to help restaurants execute successful marketing and promotional work.

If you are a restaurant in the Palm Springs or Coachella Valley area and would like to gain more knowledge about social media, marketing and promotions please do feel free to attend the Dine GPS Restaurant Bootcamp. Here are the event details.

Conventional wisdom may have told you that writing is a good habit. In today’s digital world, however, and especially in case of restaurant businesses, this statement holds true to a greater extent. Blogging is one of the most efficient ways to improve your search engine ranking.

One of the biggest challenges most restaurant owners and managers face is deciding on what to write on. The possibilities are endless. Here’s a look at 5 great blog post ideas that help improve a restaurant’s marketing:

Your social media metrics have been around as long as you can remember but even with that said, so many restaurateurs have never really mastered what to do with their monthly data and how to get the most out of it. Which is why Kulture Konnect's co-founder, Jorge Pacheco, offered a free webinar this past Tuesday titled, "Restaurants 101: How to Analyze Your Social Media Metrics Like a Marketing Pro," to share with restaurateurs the tools to understand and utilize their social media metrics like a marketing pro.

Each month, our team prepares a social media report for our social media clients and at some point we asked ourselves, as much as we prepare and meet with clients to go over numbers, do restaurant owners truly understand what these numbers mean?

Kulture Konnect wants to help restaurants utilize their social media marketing to it's full potential. This webinar will give restaurant owners a clear understanding of how to read monthly social media metrics, teach them which metrics matter the most, why they matter, and how they can make the most of these metrics proving ROI.

When was the last time you took a look at your restaurant branding and marketing?

Normally, branding & marketing are topics that take priority before and during the launch of a restaurant. During this initial stage of our restaurant launch, a lot of issues come up and are addressed. Things like the restaurant environment, the personality of the brand, the tone of voice for the restaurant, the restaurant logo and all that comes with it (color palette, philosophy, mission, vision, etc.), typography selection and treatment, restaurant collateral (menus, t-stands, table tents, etc.), photography and more put under the microscope. Unfortunately, branding and marketing tends to lose importance as the day-to-day operations take place.

The Western Foodservice & Hospitality Expo in Downtown Los Angeles was nothing less than amazing. Kulture Konnect had the pleasure of attending both Sunday events and Tuesday events. A BIG shout out to The Reef Restaurant for their Culinary Clash win! It was wonderful to see all of our collegues from the California Restaurant Association! They do a spectacular job of hosting all of their members and making them feel like VIP. From coffee companies to beverage companies to chefs to restaurant owners. You name it, anyone in the food and beverage industry was in sight. The expo offered a variety of special events and featured education areas to help businesses in the food industry become more educated and more profitable.

With over a billion users, Facebook is a giant in the social media space. Digital marketing managers often refer to the behemoth, in the context of other platforms, as “Snow White and the Seven Dwarves.” If you’ve found yourself passively accepting your meek performance numbers on Facebook, we hope these 3 simple tips will inspire you to revisit the platform that offers the most in-depth analytics on your customers and their behavior.

If your restaurant accepts reservations and has a website or any form of online presence, then you need to have at least one online reservation system in place!

Why, you ask? One reason is simply because they're just worth it for all the benefits they can bring to the table.

If a website is essentially a free round-the-clock sales person for your business, then an online reservation system is the host/hostess version of that. They will save your staff time by essentially taking a task off of everyone's workload. Someone wants to walks in your restaurant for a reservation? Your staff themselves can use the online system in place. Easy. And with most people going online to find places to eat, it's actually a must to have these channels in place.

Even your brand perception can get a boost. A restaurant with no website or online reservation system can easily give a "behind the times" vibe.

The days leading up to the opening night will be sheer chaos. The pressure is on. Opening a restaurant requires an array of essential things to complete before the big day. Training staff is one of them. Some restaurant owners would rather cut corners, scratch training to save money and time. There's no doubt money will be saved on labor costs but in the long run, avoiding this will not do anyone any favors. Untrained staff could mean a pile of costly mistakes and scenarios, which usually leads to losing customers and dealing with negative reviews. This could also lead to high turnover and wasting time and resources looking for new employees. In an attempt to avoid some of these common errors, let's go through a list of things you'll need to cover that'll have you and your staff feeling prepared and confident before your restaurant grand opening.

Restaurant owners and managers are no strangers to competitive pressures in the marketplace. The digital age in which we live has turned up the heat even more for entrepreneurs in the foodservice industry. With 75 percent of consumers making dining decisions based on online search results, restaurateurs must step up their digital marketing efforts or risk getting overlooked. Like it or not, search engine optimization (SEO) is becoming an increasingly critical element in restaurant marketing.

Looking forward to goals on the next horizon is a thought that goes through the mind of every restaurant owner and manager. To stay stagnant and complacent may not necessarily be the death of your restaurant but it will certainly limit your ambition for growth. This actually happens quite frequently especially when managers and owners become distracted with the day to day operations of simply running the restaurant but don't let yourself become too consumed in running the show.

Whether your restaurant is "a hole in the wall" staple of your local town or a restaurant with multiple locations, setting up various short-term and long-term goals for your restaurant is never a  bad idea when it comes to your business's upward progression. In this article, we are going to touch on multiple core elements of your restaurant's operation and how you can create short and long-term goals specific to each facet of your restaurant. Let's dive in!