Did you know that when restaurant managers and owners have engaged employees, customer satisfaction increases by 70%? Better yet, engaged workers also lead to a 24% increase in sales and an increase in overall productivity. What restaurant manager or restaurateur wouldn't want that? If you’re interested in learning the benefits of employee development and how to support the engagement of your workforce, check out this academic resource from George Washington University’s School of Business.
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Amber Harris is a partnerships coordinator at the Frye Institute of Education. In this role, Amber helps connect cutting-edge academic research and resources to the appropriate organizations and audiences. Outside of work, she loves playing with her two dogs, Sammi & Spice.
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